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shipping update

SHIPPING UPDATE

to our valued online customers:

we are committed to providing you with the freshest highest quality products as quickly as possible.  as you may be aware, canada post has issued notice of a potential postal strike which may cease their operations as of friday, july 8, 2016.  as a result we have already set up an account with fedex and have transitioned to their services.

estimated delivery times will remain the same as will tracking via emailed notifications, however please note that SHIPPING TO PO BOXES WILL BE TEMPORARILY SUSPENDED.  you will therefore need to provide an alternative delivery address.

although our delivery costs have increased as a result, we are absorbing these costs as a commitment to our valued customers.  as usual, in the event of any unusual shipping charges we are not able to cover, you will be notified prior to shipping and we will request your authorization before charging you.

should you have any questions please call us at 613-439-8888 or email us at info@rocia.ca

thank you in advance for your patience and understanding...happy shopping :)

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